Award-Winning Customer Service
We've got some exciting news to share – we've won a Feefo 2023 Platinum Trusted Service Award for excellent customer service for three years running.
The Feefo Platinum Trusted Service Award is the ultimate accolade for customer service, recognising businesses that continue to deliver exceptional customer service, year after year. To win this award, the Shropshire Petals team had to collect at least 50 reviews between 1 January 2021 and 31 December 2022 and achieve a Feefo service rating of at least 4.5 for three consecutive years – which we've done (woo-hoo!).
It's a great way to recognise the hard work our team (especially Emilie and Hannah) puts in every day to offer a fantastic experience to all our customers. What a start to 2023!
Recent Reviews from Real Customers
Feefo's reviews are honest, unbiased and true, as they're from our real customers, you! They're based on how you review our service and what you think to our products too. Below you will find some of our recent reviews, however you can view them all on Feefo.
A Big Thank You!
We couldn't have done it without you, our customers, so we'd like to take this opportunity to thank each and every one of you for sharing your ratings and reviews with Feefo. We genuinely love reading your reviews, even better when you send your beautiful confetti moments to us and creations you have made with our Shropshire grown dried flowers.
We're committed to continuing to deliver the highest quality of service and will continue to listen, understand and respond to all our wonderful customers.
Thank you again to everyone who took the time to leave us a review. Here's to more great customer service in 2023!
Love from the SP team x